Policies
Shipping & Returns
The short version. The full policies are linked below.
Shipping
- Delivery is complimentary on all US orders. International shipping is calculated at checkout.
- Orders are processed within 1–3 business days.
- Once shipped, delivery takes 2–5 business days.
- Tracking is emailed automatically — confirm your email at checkout.
Changes & cancellations
- Cancel within 24 hours of ordering by emailing syairsaihara@gmail.com.
- After 24 hours, orders can't be cancelled or changed.
- Shipping addresses can't be changed once an order is placed.
Returns
- All sales are final — no refunds or exchanges, including sizing.
- Wrong or damaged item? Email us within 7 days of delivery with photos and we'll make it right.
- Check the size chart on each product page before you order.
What you agree to at checkout
- Complimentary delivery on all US orders
- Please allow 1–3 business days for processing; delivery takes 2–5 business days once shipped
- Orders cannot be canceled after 24 hours
- All sales are final — no refunds or exchanges
- Shipping addresses cannot be changed after an order is placed
- Enter and confirm your email address to receive automatic order updates
Full policies
- Shipping PolicyComplimentary delivery on all US orders. Orders are processed in 1–3 business days and arrive within 2–5 business days of shipment.
- Refund PolicyAll sales are final. We do not offer refunds or exchanges.
- Terms of ServiceThe terms you agree to when you shop with SYAIR SAIHARA.
- Privacy PolicyHow SYAIR SAIHARA collects, uses and protects your information.
Questions? Contact us before you order.